That needs confirming through your own testing. Final responsibility for compatibility testing sits with you, because formulations differ in how they behave with different materials.

Even 100% natural formulations can have a strong effect on certain materials. Our range covers a good selection of materials, so there are options to test.

Yes. Custom development is a large part of what we do, and we are glad to hear an idea at any stage.

Every project follows our 3D methodology. In Dream, we explore your concept and what is possible. In Define, we settle the technical detail, including compliance and compatibility. In Deliver, project management brings the right solution to you on time, and allows you to keep packs close to hand even in the face of quickly-shifting demand. Resolving compliance and compatibility before production begins means fewer surprises later.

Contact our team and tell us what you have in mind. Our experts will advise what is possible, and the minimums and timings that would apply.

Use the Compatible Products button on each product page to see which products fit together.

For anything else, contact our team and our experts will advise.

This covers physical fit only. Compatibility with your formulation is a separate question, answered under Will my formulation be compatible with your containers and closures?

Yes. All our products are backed by full technical drawings and supporting information.

Contact our team with the product references you need, and we will send what you require.

We see accreditations as part of how we stay accountable, to the standards and to the people who rely on us.

• ISO 9001, Quality Management. Download certificate
• ISO 14001, Environmental Management. Download certificate
• Investors in People (Gold), Workforce Development
• Sedex Member, Ethical Supply Chain Transparency (Ref: ZC40328889)

Each one reflects a commitment we have made and continue to build on. You can read more on our Environmental, Social and Governance page.

Yes. We regularly provide Certificates of Conformity and REACH statements for many of the products we develop. Contact our team with your specific need.

Compatibility testing of your formulation stays with you. See Will my formulation be compatible with your containers and closures?

Yes, we offer many options. These can include crystal-clear cosmetic glass with over 50% PCR (post-consumer recycled) content, and many plastic options with over 30% PCR, up to 100%.

Some plastic mechanisms and designs need a consistency that PCR plastic cannot yet achieve, so recycled content is not possible for every plastic product.

Contact our team about your specific products, and our experts will advise what is available.

Yes. We decorate by printing, spraying, foiling and labelling, and we can add other special effects.

The minimum order quantity for decoration starts at 5,000pcs per SKU.

We need to see your artwork before we can quote.

We need to see your artwork before we can quote. Send it with your enquiry to our team.

Where required, artwork approval is always logical step within Deliver, the project management phase of our 3D methodology. This phase is thorough, and tried and tested to get the expected result each time.

Any set-up costs are confirmed when we quote your job. Send your artwork to our team and our experts will take it from there.

For reference, decoration starts at 5,000pcs per SKU. See Do you offer decoration services?

Not always. For some decoration methods, production and quality processes mean the final shipping quantity can be 10% above or below the quantity ordered.

We tell you the final quantity before shipping.

Yes. Our specialist machines cut diptubes to length. We agree the length with you so the pump draws as much product as possible out of the container.

The minimum quantity is 500pcs, and there is usually a charge.

For definitions of the terms used, see Diptube terminology explained.

No. We focus on rigid glass and plastic packaging and the dispensers that go with it.

Our experts can talk you through sample options for the products you are considering.

Contact our team with the products and quantities you have in mind, and we will advise what is available and how it works.

For bottles and jars, it is usually one case. This keeps the packaging intact and the product clean. Case quantities are on each product page, along with any higher minimum.

For most closures, it is 100pcs. A few exceptions apply where the packaging must stay intact to protect the product.

Pipettes have a different minimum. See the pipette minimum order quantity.

500pcs, because pipette components are assembled to order.

Yes. Orders under £750 excluding VAT carry a minimum order charge of £50. This lets us give every customer the same level of service.

We welcome orders of any size, always supportive of brands testing a new idea.

Delivery times once an order has been dispatched are covered under How long does delivery take?

Lead times before dispatch depend on your order, including whether items are decorated. Contact our team and our experts will confirm a date for your order.

For UK Mainland, excluding the Highlands and Islands, there is usually no additional charge for shipping.

Deliveries to the Highlands and Islands, Northern Ireland and other countries carry additional delivery charges. We quote these for each order.

If you are in the UK and are unsure which zone your postcode is included in, you can check using the list below - if your postcode begins with any of these, an additional delivery charge applies:

AB37-38, AB44-45, AB53-56

BT – all postcodes

CA18-27

HS – all postcodes

IM – all postcodes

IV – all postcodes

KA27-28

KW – all postcodes

LA15-23

PA20-38, PA41-49, PA60-78, PA80-88

PH17-26, PH30-44, PH49-50

TR21-25

ZE

We use a 1-day delivery service, counted in working days. Deliveries are not attempted on Saturdays or Sundays.

For the Highlands, islands and countries outside the UK, our logistics team will give you an estimated delivery date.

Yes. We have a large number of international customers and deliver through our logistics network.

Carriage costs fluctuate, so we quote them for each order. This gives you the most economical price at the time of shipping.

In most cases, yes. The usual exception is anything customised for your brand.

For items delivered as ordered and in good condition, there is usually a 15% restocking charge, and we ask you to arrange the return carriage.

If an item does not conform to your order, we take responsibility and will agree the action needed with you.